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Re: How to trigger alert in CRM system

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Rashmi,

 

Please check if you have maintained a start condition too , something like : today's date >= 12 days + order date . That will ensure that your action doesn't get triggered manually too.

 

Also please see if you have created any other functionality to send alerts. At last you can put a debugger on SALRT_CREATE_API to see why it's getting triggered twice.

 

/Hasan


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